Contact Pylo
Pylo serves Kimi K2.6 over an OpenAI-compatible API at https://api.pylo.sh/v1. Use the form below to request access, get technical support, or report abuse. Pick a topic and we route it to the right place.
Support
For technical and account help, pick Technical support in the form. If you are reporting a failed request, include your model slug (moonshotai/kimi-k2.6) and the X-Request-Id from the response header. That id is one stable value per request, so it lets us trace exactly what happened. It is also the idempotency key, so a fallback retry never produces two billable upstream commits.
Abuse
To report abuse, pick Report abuse in the form. Our acceptable use rules are at /legal/abuse.
Send a message
Pick a topic, tell us who you are and what you need, and we will get back to you. For support or abuse reports, include the X-Request-Id from your response headers.
Thanks. We'll get back to you.
Business identity
Pylo is operated from the United States. Governing law is the State of Delaware, USA.
Data. Pylo retains request metadata (your user identifier, timestamp, endpoint, method, model, HTTP status, X-Request-Id, error, timings, and token counts) for security and legal compliance. We may also keep a short-lived sample of request and response content to test reliability, deleted within 30 days. We do not train on your data and we are not zero-data-retention.
See the model and pricing details on the home page, then request access above.