Contact Pylo

Pylo serves Kimi K2.6 over an OpenAI-compatible API at https://api.pylo.sh/v1. Email support@pylo.sh for help, abuse@pylo.sh to report abuse, or use the form below to request access.

Support

For technical and account help, email support@pylo.sh. If you are reporting a failed request, include your model slug (moonshotai/kimi-k2.6) and the X-Request-Id from the response header. That id is one stable value per request, so it lets us trace exactly what happened. It is also the idempotency key, so a fallback retry never produces two billable upstream commits.

Abuse

To report abuse, email abuse@pylo.sh. Our acceptable use rules are at /legal/abuse.

Request access

Tell us who you are and what you are building. We read every request and reply by email.

Business identity

Pylo is operated from the United States. Governing law is the State of Delaware, USA.

Data. Pylo retains request metadata for abuse and legal purposes and does not train on it. We are not zero-data-retention. The retained metadata is your user identifier, timestamp, endpoint, method, model, HTTP status, X-Request-Id, error, timings, and token counts. We never store prompts or responses.

See the model and pricing details on the home page, then request access above.