Acceptable Use Policy
This policy defines how you may use Pylo. Pylo is an OpenAI-compatible inference provider. We accept access requests from developers who agree to these terms.
Pylo retains request metadata for abuse and legal purposes. This policy is the reason that retention exists. See the Privacy notice for what we store and what we do not.
Prohibited uses
You may not use Pylo, or any output you generate through Pylo, for any of the following.
- Illegal content, or content that violates the law in any jurisdiction that applies to you or to us.
- Child sexual abuse material (CSAM), or any content that sexualizes minors. We report CSAM to the appropriate authorities.
- Malware, exploits, or network intrusion. This includes generating, hosting, or distributing code intended to compromise systems you do not own.
- Large-scale spam, fraud, or phishing. This includes generating deceptive messages, fake identities, or content designed to defraud.
- Harassment, threats, or targeted abuse of any person or group.
- Attempts to exceed published rate limits, evade authentication, or otherwise circumvent access controls.
- Reselling or redistributing access in violation of upstream provider terms.
- Content that violates the usage policy of Moonshot (Kimi) or any upstream provider. Pylo relays requests to upstream backends, and their policies apply to traffic that passes through us.
Enforcement
We may rate-limit, suspend, or terminate access for any violation of this policy. We do not require advance notice to do so.
We cooperate with lawful requests from law enforcement and respond to valid legal process. Our retained request metadata supports this.
Reporting abuse
Report abuse to abuse@pylo.sh. Include the X-Request-Id from the response headers of the request in question. That id identifies a single inbound request, so we can locate the traffic without you sending us any prompt or response content.
- Abuse reports
- abuse@pylo.sh
- Support
- support@pylo.sh
- Include in every report
- X-Request-Id (from response headers)
X-Request-Id is returned on every response and maps to one inbound request. That is what makes a report traceable.
Operator and governing law
Pylo is operated from the United States. This policy is governed by the law of the State of Delaware, USA.
Request access or contact us through the Contact page. For abuse, email abuse@pylo.sh directly.